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Refund policy

Last updated 28 September 2026.

Downloads and your right to cancel

You normally have 14 days to cancel an online purchase. For digital content you download straight away, that right ends once the download starts, but only if you agreed to this at checkout and acknowledged that you'd lose the right to cancel. We ask you to do both before you pay.

If something's wrong

If a workbook won't open, has a fault or isn't as described, email hello@divorcedesk.co.uk within 30 days of buying. We'll fix it or send a replacement, and if we can't, we'll refund you. Your statutory rights under the Consumer Rights Act 2015 aren't affected.

How refunds are paid

To the card you paid with, within 14 days of agreeing the refund.

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